Last updated: 20 October 2026
1. Who we are
AO Motors (Pty) Ltd (registration number CK2017/123170/07; VAT number 4650277520) is a motor vehicle dealership operating from 9 Field Street, Worcester, 6850, South Africa. AO Motors (Pty) Ltd is the responsible party for personal information processed through this website. This policy explains how we process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information we collect
We may collect your name, email address, telephone number, vehicle details, enquiry content and other information you choose to provide through our contact, valuation and vehicle enquiry forms. Form submissions are not saved in a customer database on this website. They are sent directly to authorised AO Motors staff by email so that we can respond to the enquiry. Our hosting and security providers may also process basic technical information such as IP addresses, browser details and request logs.
3. How we use your information
We use personal information to respond to enquiries, arrange test drives or valuations, assist with vehicle sales and finance enquiries, prevent abuse, maintain website security and meet legal or regulatory obligations. We do not sell your personal information.
4. Sharing and service providers
Information may be shared with authorised AO Motors staff and trusted providers that help us operate the website, deliver email, provide security or process a service you request. These providers may process the information only to deliver their services, and the enquiry may remain in the relevant AO Motors and email-provider mailboxes until it is deleted in accordance with their retention arrangements. Finance applications submitted through an external finance provider are governed by that provider’s privacy terms.
5. Retention and security
The website does not maintain a separate database of contact, vehicle-enquiry or sell-your-car submissions. Copies received by email are retained only for as long as reasonably necessary to respond, follow up, provide the requested service or comply with legal obligations, and are then deleted in line with AO Motors’ email-retention practices. We use appropriate technical and organisational safeguards, although no online system can guarantee absolute security.
6. Your rights
Subject to POPIA, you may ask to access, correct or delete your personal information, object to certain processing, or withdraw consent where consent is the legal basis. You may also lodge a complaint with South Africa’s Information Regulator.
7. Cookies and analytics
The website may use essential storage required for functions such as favourites and security. If non-essential analytics or advertising cookies are introduced, this policy and the website’s consent controls will be updated.
8. Contact us
For privacy questions or requests, email admin@aomotors.net, call 023 347 4141, or write to AO Motors at the address above.